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I signed in and see no project
You are signed in, but the list of projects is empty, or the project you expected is missing. Almost always, the address you signed in with is not the address you were invited with.
Check which address you are signed in with
Click your name at the bottom of the menu and open Account. It says Signed in as followed by the address.
Compare it with the invitation
- Look at the invitation e-mail: it names the address to use.
- No e-mail? Ask your coordinator which address they entered on the Partners page.
Typical mix-ups:
- You were invited with your work address, and signed in with Continue with Google using a private Gmail account.
- Your organisation has two domains (for example
name@org.comandname@org.eu), and Microsoft signed you in with the other one. - The coordinator made a typo in your address.
Fix it
- You used the wrong address: sign out (your name, bottom left) and sign in again with the invited address.
- The coordinator used an address you cannot sign in with: ask them to invite the address you do use. They can remove the old entry afterwards.
Still empty with the right address
Reload the page once. If the project is still missing, the coordinator may not have added you yet, or may have removed you. Ask them, or write to support@numensa.eu with the project's name and your address.